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SFPL mobile app & services

Privacy Policy

Clear information about how we handle your name, email, and phone number—and how you can reach us with questions.

Last updated:

Overview

Specific Fire Protection Limited (“SFPL,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we handle personal information when you use our mobile application and any related websites or services that link to this policy.

By using our app or providing your information, you agree to the practices described here. If you do not agree, please do not use the app or submit personal data.

Information we collect

When you register or interact with our mobile app, we may collect the following categories of personal information that you choose to provide:

  • NameTo identify you and personalize your experience (for example, greetings and account records).
  • Email addressFor account access, important notices, and support-related communication where applicable.
  • Phone numberFor verification, account security, and contacting you about services you request or updates relevant to your use of the app.

We may also collect limited technical data automatically (such as device type, app version, and diagnostic logs) as needed to operate, secure, and improve the app. We do not sell your personal information.

How we use your information

  • To create and maintain your account and profile
  • To provide, operate, and improve our products and services
  • To communicate with you about your account, requests, or updates
  • To protect against fraud, abuse, and security risks
  • To comply with legal obligations and enforce our terms

Sharing and disclosure

We may share personal information with service providers who assist us (for example, hosting, analytics, or communication tools) under contracts that require them to protect your data and use it only for the services they provide to us.

We may disclose information if required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Retention

We keep personal information only as long as needed for the purposes described in this policy, unless a longer period is required or permitted by law. When data is no longer needed, we take reasonable steps to delete or anonymize it.

Security

We implement appropriate technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; we encourage you to use strong credentials and protect your devices.

Your choices and rights

Depending on applicable law, you may have the right to access, correct, or delete certain personal information, or to withdraw consent where processing is consent-based. You may also be able to object to or restrict certain processing.

To exercise these rights or ask questions, contact us using the details below. We will respond in line with applicable requirements.

Children

Our services are not directed at children under the age where parental consent is required under local law. We do not knowingly collect personal information from such children. If you believe we have collected data from a child inappropriately, please contact us and we will take appropriate steps.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date below. Where changes are material, we may provide additional notice (for example, through the app or by email). Continued use after changes means you accept the updated policy.